Legal Notice & Privacy Policy

OWNERSHIP

In compliance with the obligations established in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, it is hereby stated that this page corresponds to the entity:

Responsible for the treatment of your data

STREAMION, S.L. NIF: B40617276

Address: C/ Hospital, 1, 5-11, 46001 Valencia.

Phone: 637150766

Email: info@streamion.io

Web: www.streamion.io

Registration of the entity: Registro Mercantil de VALENCIA in volume 10713, folio 131, inscription 1 with page V-189752 .

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you find yourself in any of the following situations, please consult the information contained herein:

WEB OR EMAIL CONTACTS

What data do we collect through the site?

We may treat your IP address, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

To answer your queries or requests.
To manage the requested service, answer your request, or process your request.
Information by electronic means related to your request.
Commercial information about STREAMION, S.L. services by electronic means, as long as there is express authorization.
To carry out analysis and improvements on the Web, about our products and services.  To improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases in which to make a request it is necessary to fill out a form and click on the send button, the completion of the same necessarily implies that it has been informed and has expressly given its consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not check the checkbox for acceptance of the privacy policy, the information will not be allowed to be sent. It usually has the following formula: “□ I have read and accept the Privacy Policy.”

 


CUSTOMERS

 


For what purposes are we going to treat your personal data?

Elaboration of the budget and follow-up of the same by means of communications between both parties.
Information by electronic means related to your request.
Commercial information about STREAMION, S.L. services, as long as there is express authorization.
To manage the administrative, communications and logistics services provided by the Responsible Party.
Invoicing and declaration of the appropriate taxes.
To carry out the corresponding transactions.
Control and recovery management.
SUPPLIERS

 


For what purposes will we treat your personal data?

Information by electronic means, concerning your request.
Commercial information by electronic means, as long as there is express authorization.
To manage administrative, communications and logistics services performed by the Responsible.
Invoicing.
To carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Control and collection management.

What is the legal basis for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your services.

 

SOCIAL NETWORKS CONTACTS

 


For what purposes will we process your personal data?

To answer your queries, requests or petitions.
To manage the requested service, answer your request, or process your request.
To contact you.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the environment of the social network concerned, and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube http://www.google.com/intl/es/policies/privacy/

Discord https://discordapp.com/privacy

Twitch https://www.twitch.tv/p/es-es/legal/privacy-notice/

For how long will we keep personal data?

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them as long as you let us, by following us, being friends or giving you “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

 


Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons or, otherwise, you exempt us from any liability for failure to comply with this requirement.

 


What about data of minors?

We do not process data of children under 18 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who do not reach the aforementioned age. STREAMION, S.L. disclaims any liability for failure to comply with this provision.

 


Will we send communications by electronic means?

They will only be made to manage your request, if it is one of the means of contact that you have provided us.
If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the personal data we handle. To this end, we have adopted the technical measures at our disposal at all times to prevent the loss, misuse, alteration, unauthorized access and theft of the same.

 


To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided as well as to the persons in charge of the processing necessary for the execution of the agreement.

When we order it, the web development and maintenance company or the hosting company will have access to our web site. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications, will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy.

 

What rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if it is inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send it to the new person in charge that you designate to us. This is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you properly.
To revoke, at any time, the consent for any treatment for which you have consented.

Do you want a form to exercise your rights?

We have forms for exercising your rights, available on the website itself, or you can use those developed by the Spanish Data Protection Agency.
These forms must be signed electronically or be accompanied by a photocopy of your ID card.
In case of representation, you must attach a copy of the DNI of both, or must be signed electronically.
The forms may be submitted in person, by post or by mail to the address of the Data Controller.

How long does it take to reply to the exercise of rights?

Depending on the right, but at most one month from your request, and two months if the matter is very complex and we notify you that we need more time.

 


Do we process cookies?

If we use other types of cookies other than the necessary ones, you can consult the cookies policy in the corresponding link from the beginning of our website.

 

How long will we keep your personal data?

Personal data will be kept for as long as you remain connected with us.
Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods of time, including the period during which they may be required by a judge or court.
The data processed will be kept for as long as the above-mentioned legal periods do not expire, if there is a legal obligation to keep them or, if there is no such legal period, until the data subject requests their deletion or revokes the consent given.

USERS

The access and/or use of this portal about STREAMION, S.L. services attributes the condition of USER, who accepts, from said access, the General Conditions of Use here reflected. The aforementioned Conditions shall be applicable regardless of the General Contracting Conditions which, if applicable, are mandatory. 

 


USE OF THE PORTAL

www.streamion.io provides access to a multitude of information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to STREAMION, S.L. or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents. In such registration the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make appropriate use of the contents and services that STREAMION, S.L. may offer through its portal and, by way of example but not limited to, not to use them for (i) engaging in illicit or illegal activities or those contrary to good faith and public order; (ii) disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or against human rights; (iii) causing damage to the physical and logical systems of STREAMION, S.L. services, its suppliers or third parties, of its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are susceptible to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. STREAMION, S.L. reserves the right to remove all those comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, order or public safety or that, in its opinion, are not suitable for publication. In any case, STREAMION, S.L. shall not be responsible for the opinions expressed by users through forums, chats or other participation tools. 

 


INTELLECTUAL AND INDUSTRIAL PROPERTY

STREAMION, S.L. itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by STREAMION, S.L. or its licensors. All rights reserved. Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the making available modality, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of STREAMION, S. L., are expressly forbidden. L. The USER undertakes to respect the Intellectual and Industrial Property rights owned by STREAMION, S.L. The USER may view the elements of the portal and even print them, copy them and store them on the hard disk of his/her computer or any other physical medium as long as this is solely and exclusively for his/her personal and private use. The USER shall refrain from deleting, altering, evading or manipulating any protection device or security system installed in the pages of STREAMION, S.L. 

 

IP ADDRESSES

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.

 


EXCLUSION OF WARRANTIES AND LIABILITY

STREAMION, S.L. is not responsible, in any case, for damages of any nature that may cause, but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all the necessary technological measures to prevent it. 

MODIFICATIONS

STREAMION, S.L. reserves the right to make, without prior notice, the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which they are presented or located. 

 


LINKS

In the event that www.streamion.io contains links or hyperlinks to other Internet sites, STREAMION, S.L. shall not exercise any type of control over said sites and contents. Under no circumstances will STREAMION, S.L. assume any responsibility for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and constitutionality of any material or information contained in such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections shall not imply any type of association, merger or participation with the connected entities. 

 


RIGHT OF EXCLUSION

STREAMION, S.L. reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with these General Conditions of Use. 

 


GENERAL

STREAMION, S.L. will pursue the breach of these conditions as well as any improper use of its portal exercising all civil and criminal actions that may correspond to it by law. 

 


MODIFICATION OF THESE CONDITIONS AND DURATION

STREAMION, S.L. may modify at any time the conditions determined here, prior publication. The validity of the aforementioned conditions will expire with the publication of the agreed modifications. 

 


SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user/customer agrees that the provider obtains data for the purposes of authentication of access controls.

Any contracting process or that entails the introduction of personal data of a high character (health, ideology,…) will always be transmitted through secure communication protocol (Https://,…), in such a way that no third party has access to the information transmitted electronically.

 


APPLICABLE LAW AND JURISDICTION

The relationship between STREAMION, S.L. and the USER shall be governed by current Spanish legislation. Any dispute shall be submitted to the jurisdiction of the corresponding Courts and Tribunals.